Financial Protection


                      FINANCIAL PROTECTION
 

Asian Geographical 
Asian Geographical Partners Ltd and its subsidiaries (namely Asian Geographical Expeditions, Asian Geographical Adventures) exist to support the Asian Geographical Society. 

 

YOUR FINANCIAL PROTECTION
Package Travel Regulations (PTRs): These are in place to protect consumer funds in the event of insolvency. Updated regulations were put in place on July 1st 2018. A package holiday comprises of a pre-arranged combination of two or more different types of travel services, e.g., transport (flights, trains, coaches and motor vehicles), accommodation and any other tourist services not ancillary to transport or accommodation and accounting to a significant proportion of the package, sold or offered for sale, at an inclusive price, and the service should either exceed twenty-four hours or include overnight accommodation. Packages without flights should be package travel regulations compliant. Packages with flights also require ATOL protection.

Protection of Travel Services Without Flights: We provide full financial protection through Protected Trust Services (PTS), (www.protectedtrustservices.com), a FCA registered company to ensure trust and confidence when you book your travel services with us. PTS offers all member companies a trust account and insurance model which ensures all consumer money is fully protected. With PTS holidays offered by Asian Geographical Partners Ltd are fully package travel regulation compliant. If any traveller wishes to check our membership with the PTS prior to booking or has any concerns about the allocation of their monies and services supplied then you can simply contact PTS directly for peace of mind. When you buy a package holiday that does not include a flight, protection is provided by way of a Trust Account held by Protected Trust Services, 307-315 Holdenhurst Road Bournemouth Dorset BH8 8BX. Tel: 0207 190 9988.

Protection of Travel Services Including Flights: Presently, we are NOT selling any holidays with inclusive flights. However, when we do so, our flight-based holidays will be through our Air Travel Organiser’s Licence number (applied), issued by the Civil Aviation Authority, Gatwick Airport South, West Sussex, RH6 0YR, UK, telephone 0333 103 6350, email claims@caa.co.uk. When you buy an ATOL protected flight or flight inclusive holiday from us you will receive an ATOL Certificate. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong. We will provide you with the services listed on the ATOL Certificate (or a suitable alternative). In some cases, where we aren’t able to do so for the unlikely reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought or a suitable alternative (at no extra cost to you). You agree to accept that in those circumstances, the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable). If we are unable to provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for the unlikely reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. 

For a more complete overview, please read Section 3 of Terms and Conditions. Click here